Remind: This size is Chinese size.Maybe it is smaller than America and Euro.
Size Deviation: All dimensions are measured by hand,There may be 1-2cmerror.
1,After receiving the order, we will be in 2-7 days for your shipment, because the goods need to domestic transportation in China,
After 5-8 days,you can tracking the latest logistics information.
2,Usually, we will use the China Post Registered Air Mail or E-Packet free shipping for you,
if you want to quickly get the goods, also can choose other commercial Courier, such as DHL Fedex IP TNT;
1,Your parcel usually takes 15-25 business days to arrive in Russia,USA,Canada,Austrialia and most Asian countries.
It takes about 25-45 days to arrive in South America by China post Airmail or E-Packet;
2, Especially Brazil , Usually takes 50-65 days, sometimes it takes more than 90 days,
such as bad weather, poor efficiency of transportation, special fastival and other uncontrollable factor. 3,If you can’t accept the long shipping time, You can use the standard shipping or express.
Our Buyer Protection ONLY protects Payment Methods on AliExpress as below:
1,All dimensions are measured by hand,there may be 1-2cm deviations. 2,Due the each swimsuit design is different,please according to the page size chart to choose.
There maybe a little differences between screen show and real items.
Pictures from the real items,color may vary slightly due to the individual monitor and the photographing light.
1,We accept return, but the cost of the return is expensive,
please consult the local post office, and use the original packaging.
2,Buyers can return items in the original package within 14 days upon receiving if you are not happy with it.
We will refund you or send replacement to you within 3 working days after items received. 3,The original Shipping and handling charges are not refundable. 4,Buyers are responsible for shipping and proof of delivery on all returns.
1,Bad review is not a solution to the problem, if you are not satisfied, please contact us. 2,We appreciate positive feedback to let us know that you have received your order and you satisfy with the items.
3,Please give us 5 star high praise.We will gladly return the positive feedback to you too.
If you have not received your items or if you dissatisfy with the items you received, please contact us in time.
We are glad to resolve the problem for you.Thanks.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of BonanzaMall (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://www.bonanzamall.eu
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.